Business Continuity and Disaster Recovery – The Business Continuity and Disaster Recovery Plan

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Essentially, the plan addresses the who, what, where, why and when of recovery. Goal number one is to reduce the risk profile of the business. Goal two is to be well prepared so the impact of any disruption is minimized. Overall, the objective of the plan is to effectively minimize the chances of disruption and, if there is a disruption, to quickly implement the recovery and get the business or organization working again. The why is to maximize business continuity and minimize damages to company assets. Ultimately, the goal is to protect the organization from the key risks identified and to effectively implement the recovery strategies.

The what is a clear, detailed, but focused business continuity and disaster recovery plan, a plan that provides a successful road map to minimize business interruption and maximize business continuity.

The who refers to the teams. The recovery effort is focused through teams. While the Emergency Management Team is the leader of the recovery efforts, other teams could include IT, telecommunications, facilities and power, customer relations, public relations, billing, customer service, and human resources.

The where is, of course, company facilities, but it’s also other alternate sites, location of all employees and the ability to find and communicate with employees. Effectively organizing and deploying employees is the most fundamental requirement for successful recovery.

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Records Management And Its Key Role In Business Continuity And Disaster Recovery

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The UK’s Records Management Society defines records management as, the process by which a company manages all the elements of records whether externally or internally generated and in any format or media type, from their inceptionreceipt, all the way through to their disposal. In this digital age many organisations have set up comprehensive systems to ensure that electronic records are safely stored and backed up, with a plan in place should an unexpected crisis occur. This makes a great deal of sense since some estimates suggest that over 90% of businesses that have had a major data processing disaster will go out of business within 5 years.

These days most employees rely on electronic systems to do their job and lost or damaged files can spell disaster. However while IT systems are often carefully considered and any perceived emergencies planned for, paper records can frequently be neglected. It’s difficult to pinpoint why this is except to say that perhaps manual records are considered unimportant when compared to expensive IT systems. Perhaps it is also the case that the sheer physicality of a paper record makes people (wrongly) believe it is not as important to safeguard as a computer file that could more easily be destroyed or corrupted. But to take this viewpoint is ill advised and short sighted.

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