The following procedure illustrates at high level the first 24 hours following disaster invocation. This procedure is based on a warm recovery service.
Following a disaster, clearly defined stepsactions need to be taken to enable business continuity. During the first 24 hours these steps will fall into the following categories.
Initial Assessment
Timescales – Immediately (T + 0)
Following a disaster situation the first step that must be taken is to assess the current situation. This will be carried out by the Disaster Co-ordinator, who will decide if the Disaster Management Team needs to be assembled. The team will need access to a Disaster Command Facility, if the primary location is not accessible for any reason. The Disaster Management Team and Command Centre should be detailed, along with relevant phonemobile numbers and directions in the Business Continuity Plan.
The relevant emergency services should have already been notified of the situation. The Disaster Management Team would act as the main focal point for the emergency services.
It may be necessary to make a pre-invocation call to put the Disaster Recovery service on standby, thereby reducing the response time should the service be formally invoked.
Disaster Management Meeting
Timescales – within 1 hour (T + 1 hour)
